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Privacy Policy
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Last updated 27 June 2007
At Jimbews.com we know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Jimbews.com. We understand the need for the highest level of security during online transactions. Our site incorporates advanced security measures to protect your data. This Privacy Policy has been developed to assure you of our commitment to your privacy and that of all our customers. It is intended to be used strictly in accordance with the Data Protection Commissioner`s Code of Conduct for Data Collectors. By visiting Jimbews.com, you are accepting and consenting to the practices described in this Privacy Policy.
Controllers of Personal Information
Any personal information provided to or to be gathered by Jimbews.com is controlled by Moscal Ltd, registered as a Data Controller (Number XXXXXX) with the Information Commissioner under The Data Protection Act 1998. Jimbews.com is committed to protecting your privacy and will only use the information that we collect about you lawfully (in accordance with The Data Protection Act 1998). We will not rent, trade, or sell any of your information to any third party. You may amend your registration details at any time by logging in to Your Account, or ask us to remove your details from our files by writing to Moscal at the address shown on the Contact Us page, or emailing
bookshop
Collection and Use of Personal Information About Customers
The information we learn from customers helps us personalise and improve the service that we provide at Jimbews.com. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as customer reviews and recommend merchandise that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
These are the types of information we gather:
- Information you give us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of some features of our website.
- Automatic information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses Jimbews.com. A number of companies offer utilities designed to help you visit websites anonymously.
- E-mail communications: If you do not want to receive e-mail or other mail from us, please adjust your details in the Your Account section.
- Information from other sources: we might receive information about you from other sources and add it to our account information.
What About Cookies?
- Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to store items in your Shopping Basket between visits.
- The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Cookies allow you to take full advantage of some of Jimbews.com's features and we recommend that you leave them turned on.
- If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Does Jimbews.com Share the Information They Receive?
Information about our customers is an important part of our business and we are not in the business of selling it to others. Jimbews.com shares customer information only as described below.
- Agents: we employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK Data Protection Act.
- Business transfers: In the unlikely event that Jimbews.com or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
- Protection of Jimbews.com: we release account and other personal information when we believe release is appropriate to comply with law, to enforce or apply our Conditions of Use and other agreements or to protect the rights, property or safety of Jimbews.com, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. This does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.
- With your consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
- We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
- Jimbews.com has its own secure certificate – This means that all your personal information, including credit and debit card information submitted within the order is secured within 128-bit encrypted sessions. You can tell when a page is secure as “https” appears at the start of the address window of your browser and also a small padlock will be displayed at the bottom of your browser window. You can independently verify the validity of our security licence by double clicking on the padlock at the bottom of the browser window.
- We transmit your entire credit card number in an encrypted format to Protx, our card processors, during order processing.
- Moscal does not, at any time, have access to your credit and debit card details which are sent directly to Protx, our card processor.
- We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
- It is important for you to protect against unauthorised access to your password and to your computer. Be sure to logout when you finish using a shared computer.
- We are committed to ongoing site security, both during and after your transactions with Moscal.
What Information Can I Access?
Jimbews.com gives you access to a broad range of information about your account and your interactions with Jimbews.com.
What Choices Do I Have?
- As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Jimbews.com features, such as customer feedback.
- You can add or update certain information on pages such as those listed in the "What Information Can I Access?" section above. When you update information, we usually keep a copy of the previous version for our records.
- If you do not want to receive e-mail or other mail from us, please adjust your details in the Your Account section. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Jimbews.com and orders placed with Jimbews.com, and it is your responsibility to review them for changes.)
- The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, you will not be able to use the shopping basket, if you do not use cookies.
Conditions of Use, Notices and Revisions
If you choose to visit Jimbews.com, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions, including limitations on damages and application of the laws of Scotland. If you have any concern about privacy at Jimbews.com, please send a thorough description to
bookshop and we will try to resolve it.
Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information You Give Us
You provide most of such information when you search, buy, post, participate in a contest or questionnaire or communicate with customer services. For example, you provide information when you search for a product, place an order through Jimbews.com, provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) the Your Account area, communicate with us by phone, e-mail or otherwise, complete a questionnaire or a contest entry form or provide feedback. As a result of those actions, you might supply us with such information as your name, address and phone number, your credit card information, details of people to whom purchases have been shipped (including address and phone number), content of feedback and e-mails to us, the personal description in the Your Account area and financial information.
Automatic Information
Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, e-mail address, password, computer and connection information such as browser type and version, your operating system and platform, purchase history, which we sometimes aggregate with similar information from other customers to create features such as Best Sellers, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), cookie number, products you viewed or searched for, your purchase history and any phone number used to call our customer services number.
If you agree to receiving emails during the registration process, we occasionally, send you information about new features and services or special offers that we believe will be of value to you. If you do not wish to receive such information, you may opt out during the registration process, or at any time by:
- updating your account details on our website
- following instructions in any email you receive
Information from Other Sources
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily, account information, purchase or redemption information and credit history information from credit bureaus, which we use to help prevent and detect fraud.
Information You Can Access
Examples of information you can currently access easily at Jimbews.com include up-to-date information regarding recent orders, personally identifiable information (including name, e-mail, password, Your Account preferences and address book), e-mail notification settings (including Order notifications and newsletters).
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